Practical Information

Good to know

Favour outings in the morning, as the weather is milder and there are fewer visitors.

Do I need to book in advance?

Due to the boat capacity, we recommend you book in advance. We encourage you to do it as soon as your holiday starts, so you can plan your stay accordingly and also have the chance to postpone your trip in case of bad weather.

 

Can I modify/cancel my reservation?

Modifications are possible subject to availability on board our boats. For any changes, please contact:
06 75 99 13 15.

In case of cancellation, the total amount will be refunded provided the customer cancels 48 hours before departure. However the company reserves the right not to refund if the cancellation is made less than 48 hours before departure. In case of cancellation by the company (due to weather conditions or other) the refund will be made in full.

 

Why do I have to provide my mobile phone number?

This is so that we can inform you, if necessary, of changes in schedules or cancellations of departures decided in the event of 'force majeure' (deteriorated weather conditions for example).

 

What to bring on board?

Don’t forget your sunscreen, sunglasses, cap and water bottle.

 

Can we get seasick?

Seasickness is felt a little less on small boats than on large vessels. As the centre of gravity is lower, the sway will be less likely to be felt. Some small precautions to take: have a full stomach, look at the sea and to remain active by speaking, take photographs, etc. A medical kit with everything you need including motion sickness tablets will be at your disposal, do not hesitate to ask us before departure.

 

What happens in case of bad weather?

If the company decides to cancel the trip in case of bad weather, the refund will be made in full.

 

People with reduced mobility

Not all our boats are suitable for manual or electric wheelchairs. We therefore encourage you to book over the phone by dialling: 06 75 99 13 15 and to inform us that you are a passenger with reduced mobility when you make your reservation, so we can best advise you.

 

Animals

Small animals are accepted free of charge on board. However, we would appreciate if you inform us at the time of booking.

Smoking and mobile phone

For the peace and the respect of all, we ask you to limit your telephone communications and for the smokers to light their cigarettes before the departure or during the stopovers, smoking is prohibited on board.